Terms of service
What we do, in plain terms.
Between you and Advance Home Intelligence (AHI).
Updated October 6, 2026.
Capturing the house
Capturing the house is a one-time documentation service. We come to the house, document every system we can reach, and produce your Home Manual from what we found. It is priced by the size of the house and paid once. During a capture, and only then, the phone's location, compass and height help tell things apart (which side of the house, which floor), and what they tell us is kept with the house and its things; a photograph you send us is filed to its house by the location inside it, which is then removed and never kept.
The Record
The Record is a monthly subscription, $199 per month, on a twelve months term. It keeps The Home Manual current, sends The Quarterly List, and puts anything you do yourself on the record. It renews for a further twelve months unless you cancel before the term ends, by email to info@advancehomeintelligence.com.
Estimates
Every estimate we give is a planning range, not a quote. It is built from published labor rates and typical hours, and we show the arithmetic. No work is performed above the stated high figure without your prior approval. If the work comes in under the range, you pay the lower number. Work above $8,000 is quoted separately in writing.
Your home record
The home record belongs to the homeowner. It remains accessible to you, read-only, after cancellation, and it travels with the house if you sell. We keep an append-only log of everything that touches it, including what we did.
What you capture, and what AHI learns
Using AHI includes letting us use what you capture (photos, recordings, notes and your house's record) to provide and improve AHI, including training the AI that reads and understands homes. We use equipment and house details, never to identify you to others, and we never sell your personal information. What AHI learns, including de-identified data and our trained models, belongs to AHI. You can ask us to delete your personal information at any time; if you don't want your information used this way, please don't use AHI.
Our privacy policy says how to ask us to delete your personal information.
Not a home inspection
We are not a home inspection service and the Home Manual is not a substitute for one. We document what is there and what the trade's published service lives say about it. We do not test, operate or dismantle equipment, and nothing in The Home Manual is a statement about a specific unit's condition, a warranty, or advice on a purchase or sale.
Text messages
By giving us a mobile number you agree to receive service messages from Advance Home Intelligence: a line when your quarterly list is ready, a reminder the day before a visit, and safety notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Carriers are not liable for delayed or undelivered messages. Our privacy policy says how we handle your number.
Prices on our website
- Services by AHI. The price shown for each service is the price for every house. The price you pay is the one in the app when you book it.
- Examples. A price or a number marked "Example" is an illustration, not an offer.
- Storm Season. The season price covers Storm File, the June Check and your house's place at the front of our storm list from June to November. Each storm's Storm Ready and All Clear are charged together, only when we ready your house. A storm you skip costs nothing.
- The Upkeep Plan. Paid monthly, starting on the day of the first visit, our crew's walk of your whole property. Cancel any time.
Governing law
These terms are governed by the law of the State of South Carolina, without regard to its conflict-of-law rules.
Contact
Advance Home Intelligence, info@advancehomeintelligence.com, 843-410-0752. Reply to any email and a person reads it.
Your house tells you. AHI gets it done.
AHI is coming to the App Store. Leave your email and we'll send you the link the day it's there.
Free. You pay only for the work you book. We don't sell your information.